Open the two staff menus

On Prison, run /staff (or /staffmenu) for the staff dashboard. For a specific player, run /staffpanel (or /epsilonstaff) to open the Inmate Directory. Online players appear first. Select the player’s head to open their case file.

A useful first-shift exercise is to open the directory, find a player, inspect their overview, and return to the directory. Reading the overview lets you learn the layout without changing the player’s account. Players can see the same house rules staff use by typing /rules.

Know the limits of your rank

The following ranks add controls in Prison’s case files. Higher ranks inherit the controls below them. Discipline and jail also check the permissions for that particular operation and duration.

Minimum rankCase-file tools added
CadetChange a player’s prison progression rank.
Correctional OfficerGive eligible kits, manage parkour checkpoints, and use jail or release with jail clearance.
SergeantGive money using a preset or custom amount.
CaptainSet reward multipliers.
Deputy Warden → Warden → OwnerInherit the case-file controls above. The in-game group for Owner is commissioner.

You can change only a player strictly below your staff rank. This also blocks changes to yourself or a peer. If a case involves someone at or above your rank, hand the evidence to a higher-ranked reviewer. Architect is a separate building role. A forum badge, Minecraft role, and Epsilon Console login each have their own access rules.

Use the right tool for the job

  • Claim your own staff play kit. Open /kit and choose Staff Play Kits. Your tier and lower tiers are available. Giving a kit to someone else uses their case file and requires grant clearance.
  • Look into a player incident. Begin with the reported player’s case file. Use the private forum support forms for evidence or a review that needs another staff member.
  • Investigate a server interruption. Use Epsilon Console if your account and device have access.